Employment background check service IntelliCorp (which begins at $27.95 for a standard criminal history bundle) is a wholly owned subsidiary of Verisk Analytics, Inc.
Ninety percent of IntelliCorp's business falls under Fair Credit Reporting Act (FCRA) regulation.
Founded in 1996, the company's services have evolved as the background screening industry and corporate needs have changed.
Today, its customer base runs the gamut from small organizations to some large complex organizations.
It has almost 17,000 active customers, and its services include pre-employment screening for employers, volunteer screening for volunteer organizations, and tenant screening for large real estate companies renting apartments or commercial space.
Some of IntelliCorp's criminal bundles begin at $58.95, while its education, employment, and personal reference checks cost up to $100.
Volume discounts are available for large customers.
IntelliCorp is accredited through the National Association of Professional Background Screeners (NAPBS).
It is the only service I tested that actually requires its customers to take a course and pass a test on FCRA compliancy prior to accessing the service portal.
This demonstrates its commitment to education and compliance.
For this reason and more, IntelliCorp wins our Editors' Choice in our employment background check service review roundup, along with competitors Checkr ($35.00 at Checkr) and GoodHire.
User Interface
IntelliCorp's user interface (UI) is straightforward, not overly busy, and uses three different logically layered, horizontal drop-down menus.
The top level gives you access to major functions and data such as Batches, Results Center, Candidate Direct, Account Management and the Help Center.
The second level down gives you access to Current, Archived Reports and a Look Up option.
The third level provides specific information depending on which second level drop-down option you chose.
It doesn't have as modern a look or feel as Checkr and GoodHire (29.99 For the Basic Edition at GoodHire) , but it's just as easy to navigate around.
Test Results
The company set me up with a Candidate Direct demo account to which I was allowed access after I had passed my FCRA online education course and test.
I sent an invite to my candidate, who responded, signing receipt of disclosures, and provided authorization for the screening.
I could have inputted the data myself but I wanted to get a sense of what the candidate experience was.
The candidate data input process was much more comprehensive than other vendors tested since the screening package for which I opted included employment, education, and personal references.
The company estimated a turnaround time of 14 days and met the estimate.
This was a quicker turnaround time than that of Checkr or GoodHire.
The employment and personal reference pieces of the check were conducted by phone.
The company automatically sent the candidate notice that their check was available for review and free download, with a link that expired after 30 days.
One of IntelliCorp's differentiators is that the company makes a significant investment in owning its technology, and has built and maintains its own criminal database.
Many of IntelliCorp's Consumer Reporting Agency (CRA) competitors run on platforms provided by other companies and buy all of their data instead.
Having its own criminal database allows for more flexibility and faster results because the company is not dependent on a third party to deliver search results.
It also keeps control of development and prioritization of integration builds in their hands.
IntelliCorp integrates with various applicant tracking systems' application programming interfaces (APIs), such as iCIMS, SAP SuccessFactors (Visit Site at SAP) , and Taleo, to name a few.
On the volunteer side, there's an AT system called Volunteer Matters with which it also works.
The company does a sizable amount of screening for volunteer organizations, for which it has to adapt a mixture of payment processing services.
In some cases, those volunteer organizations are paying directly for the screening that they're doing on the volunteers, and they're doing that through donations or fundraising efforts.
In other cases, organizations in the volunteer world will ask the volunteer to pay for their own; for instance, a kid's soccer team coach.
This doesn't happen on the pre-employment side.
It lets the nonprofit brand have the portal with its own logo, although they co-brand it so, if there's a dispute or any kind of administrative followup, that goes back to IntelliCorp.
There is also a self-pay piece built in, so they can have the volunteer pay for the screening.
IntelliCorp's candidate portals are invaluable, especially in the volunteer world because many volunteer organizations don't want to hold Personally Identifiable Information (PII).
They want a separate portal into which volunteers can input their own information, so they only see the report on the back end.
We liked that IntelliCorp took a longer term view of the technology available to them as a CRA, evaluating different platforms and chose to build their own—even at the expense of some capital spend.
It gives them the flexibility to address their customers' needs more rapidly and not sit in a third-party vendor queue.
It's very competitively priced, delivers a seven-year history, and doesn't do self-checks or social media searches due to current controversy.
Pros
Easy-to-navigate user interface.
Strong compliancy ethic and commitment to FCRA education.
Meets its estimated turnaround times.
The Bottom Line
IntelliCorp is competitively priced, takes a unique approach to meet estimated turnaround times, meets compliancy requirements, and has a unique setup to facilitate volunteer organization staffing.
Employment background check service IntelliCorp (which begins at $27.95 for a standard criminal history bundle) is a wholly owned subsidiary of Verisk Analytics, Inc.
Ninety percent of IntelliCorp's business falls under Fair Credit Reporting Act (FCRA) regulation.
Founded in 1996, the company's services have evolved as the background screening industry and corporate needs have changed.
Today, its customer base runs the gamut from small organizations to some large complex organizations.
It has almost 17,000 active customers, and its services include pre-employment screening for employers, volunteer screening for volunteer organizations, and tenant screening for large real estate companies renting apartments or commercial space.
Some of IntelliCorp's criminal bundles begin at $58.95, while its education, employment, and personal reference checks cost up to $100.
Volume discounts are available for large customers.
IntelliCorp is accredited through the National Association of Professional Background Screeners (NAPBS).
It is the only service I tested that actually requires its customers to take a course and pass a test on FCRA compliancy prior to accessing the service portal.
This demonstrates its commitment to education and compliance.
For this reason and more, IntelliCorp wins our Editors' Choice in our employment background check service review roundup, along with competitors Checkr ($35.00 at Checkr) and GoodHire.
User Interface
IntelliCorp's user interface (UI) is straightforward, not overly busy, and uses three different logically layered, horizontal drop-down menus.
The top level gives you access to major functions and data such as Batches, Results Center, Candidate Direct, Account Management and the Help Center.
The second level down gives you access to Current, Archived Reports and a Look Up option.
The third level provides specific information depending on which second level drop-down option you chose.
It doesn't have as modern a look or feel as Checkr and GoodHire (29.99 For the Basic Edition at GoodHire) , but it's just as easy to navigate around.
Test Results
The company set me up with a Candidate Direct demo account to which I was allowed access after I had passed my FCRA online education course and test.
I sent an invite to my candidate, who responded, signing receipt of disclosures, and provided authorization for the screening.
I could have inputted the data myself but I wanted to get a sense of what the candidate experience was.
The candidate data input process was much more comprehensive than other vendors tested since the screening package for which I opted included employment, education, and personal references.
The company estimated a turnaround time of 14 days and met the estimate.
This was a quicker turnaround time than that of Checkr or GoodHire.
The employment and personal reference pieces of the check were conducted by phone.
The company automatically sent the candidate notice that their check was available for review and free download, with a link that expired after 30 days.
One of IntelliCorp's differentiators is that the company makes a significant investment in owning its technology, and has built and maintains its own criminal database.
Many of IntelliCorp's Consumer Reporting Agency (CRA) competitors run on platforms provided by other companies and buy all of their data instead.
Having its own criminal database allows for more flexibility and faster results because the company is not dependent on a third party to deliver search results.
It also keeps control of development and prioritization of integration builds in their hands.
IntelliCorp integrates with various applicant tracking systems' application programming interfaces (APIs), such as iCIMS, SAP SuccessFactors (Visit Site at SAP) , and Taleo, to name a few.
On the volunteer side, there's an AT system called Volunteer Matters with which it also works.
The company does a sizable amount of screening for volunteer organizations, for which it has to adapt a mixture of payment processing services.
In some cases, those volunteer organizations are paying directly for the screening that they're doing on the volunteers, and they're doing that through donations or fundraising efforts.
In other cases, organizations in the volunteer world will ask the volunteer to pay for their own; for instance, a kid's soccer team coach.
This doesn't happen on the pre-employment side.
It lets the nonprofit brand have the portal with its own logo, although they co-brand it so, if there's a dispute or any kind of administrative followup, that goes back to IntelliCorp.
There is also a self-pay piece built in, so they can have the volunteer pay for the screening.
IntelliCorp's candidate portals are invaluable, especially in the volunteer world because many volunteer organizations don't want to hold Personally Identifiable Information (PII).
They want a separate portal into which volunteers can input their own information, so they only see the report on the back end.
We liked that IntelliCorp took a longer term view of the technology available to them as a CRA, evaluating different platforms and chose to build their own—even at the expense of some capital spend.
It gives them the flexibility to address their customers' needs more rapidly and not sit in a third-party vendor queue.
It's very competitively priced, delivers a seven-year history, and doesn't do self-checks or social media searches due to current controversy.
Pros
Easy-to-navigate user interface.
Strong compliancy ethic and commitment to FCRA education.
Meets its estimated turnaround times.
The Bottom Line
IntelliCorp is competitively priced, takes a unique approach to meet estimated turnaround times, meets compliancy requirements, and has a unique setup to facilitate volunteer organization staffing.
